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Microsoft Teams Premium transforms how organisations work together through AI-facilitated automation, enhanced security, and enhanced meeting experiences. With increasingly demanding hybrid and remote work, Australia’s public cloud market is projected to grow to $15.36bn USD in 2025 (Statista). However, many organisations still lack advanced digital collaboration solutions. This growing reliance on cloud-based tools reflects a broader global trend, where businesses prioritise efficiency, automation, and security in digital workplaces.
Compared to the standard, Teams Premium boosts meeting productivity to an all-new level with AI-powered features such as Intelligent Recap, which provides meeting summaries and action items on your behalf, so nothing significant is overlooked. Security has been increased, with end-to-end encryption, watermarking, and sensitivity labels providing extra protection for sensitive discussions. These features make it the preferred choice for regulated finance, healthcare, and legal companies.
This blog discusses optimising Microsoft Teams Premium with AI-enabled insights, Intelligent Recap, end-to-end encryption and webinar tools for professional events. Discover how Teams Premium optimises efficiency, security, and communication to maximise productivity.
What is Microsoft Teams Premium?
Microsoft Teams Premium is an advanced version of Microsoft Teams that offers artificial intelligence-driven collaboration, increased personalisation, and robust security capabilities. It offers features such as bright meeting summaries, real-time translation, and improved meeting security, which are appropriate for organisations that seek an improved personalised and secure communication environment.
What Are the Differences Between Teams Premium and Standard Microsoft Teams?
While the basic Microsoft Teams provides the collaboration capabilities required in chat, video calls, and document sharing, Teams Premium takes this further through AI-generated meeting notes, business-class security features, and tailored branding. Other features like live translated captions, hosting webinars, and customisable meeting templates cater to businesses requiring enhanced efficiency, compliance, and participation.
Notable distinctions include:
- AI-Driven Features: Teams Premium includes intelligent meeting recaps and live translations, which are unavailable in the standard version.
- Customisation Options: Greater flexibility through custom meeting templates and organisational branding, ensuring a consistent user experience.
- Security Enhancements: Advanced meeting protection features, including end-to-end encryption and watermarking, provide an additional layer of security for sensitive discussions.
- Enhanced Webinar and Appointment Capabilities: Teams Premium supports sophisticated webinar management, including custom registration pages and SMS notifications, which are unavailable in the standard version.
Key Features of Microsoft Teams Premium
Personalised Meeting Templates
Standardised meetings improve efficiency and security, particularly in industries requiring compliance. Teams Premium enables organisations to create custom meeting templates with pre-configured settings, ensuring consistency across internal and external communications.
For example, legal and finance firms can enforce settings like lobby restrictions, muted attendees upon entry, and end-to-end encryption to prevent unauthorised access and data breaches.
Intelligent Recap and AI Summaries
AI-driven meeting summaries transform how teams manage information. Intelligent Recap automatically generates actionable insights, capturing integral discussion points and suggesting the next steps.
With AI-powered live captions, Teams Premium provides real-time translations in 40+ languages, enabling seamless global collaboration. This feature ensures that critical information is never lost, even for those unable to attend live meetings.
Advanced Webinar Hosting Tools
Microsoft Teams Premium enhances the webinar experience with advanced tools designed to increase engagement and simplify event management. Teams Premium supports up to 1,000 participants and ensures large-scale events run smoothly.
Included features:
- Customisable Registration: Tailor registration pages to reflect your brand identity while gathering essential attendee information and managing access effectively.
- Automated Communications: Streamline participant engagement with automated confirmation and reminder emails, reducing no-show rates and improving overall attendance.
- Presenter Support: Use the virtual green room, a dedicated space where presenters can prepare and coordinate before going live, ensuring a seamless and professional delivery.
- Interactive Features: Incorporate Q&A sessions, polls, and other interactive elements to foster real-time engagement and make your webinars more dynamic and participatory.
Virtual Appointment Management
Microsoft Teams Premium extends the virtual experience with functionality to allow better webinar and virtual appointment features, such as automated reminder emails, waiting lists enabling manual registration approval, and a virtual green room to prepare presenters for webinars to make them seamless, integrated, and engaging experiences. For virtual appointments, Teams Premium enables organisations to schedule, book, and accept appointments without any hassle.
Teams Premium offers capabilities such as a live status queue view, SMS reminders to reduce no-shows, and customised waiting rooms to enhance client experience. These capabilities are embedded in making the business run smoother and improving client relations.
Integration with Microsoft 365
An advantage of Teams Premium is its seamless integration with Microsoft 365, including Outlook, SharePoint, and OneDrive. This feature enables one-click document access within meetings, real-time collaboration, and automatic syncing across platforms. Microsoft Purview sensitivity labels enhance security, while cross-platform synchronisation ensures hybrid teams stay connected and productive, regardless of location or device.
Enhanced Call Queue Reporting with Teams Calling
Another standout feature of Microsoft Teams Premium is the improved integration with Teams Calling, specifically by introducing enhanced call queue reporting. The new Queues app allows administrators to manage and monitor call queues directly within Teams. Organisations can gain valuable insights into call performance, such as average wait times, call volumes, and agent response metrics.
Features include:
- Real-time Call Queue Monitoring: Track real-time queue statuses, including caller wait times and agent availability.
- Detailed Reporting: Access comprehensive reports to analyse call patterns, improve queue management, and enhance customer service.
- Customisable Queues: Easily configure call queues to align with business needs, ensuring efficient call handling and routing.
By integrating advanced reporting and management tools, Teams Premium enhances the visibility and efficiency of Teams Calling, supporting organisations in delivering higher-quality service and better resource management.
Conclusion
Microsoft Teams Premium is more than just an upgrade—it’s a strategic investment in productivity, security, and collaboration. With AI-powered recaps, workflows are automated, and processes are streamlined for companies. Security is the other significant advantage. End-to-end encryption, watermarking, and sensitivity labels protect confidential conversations, and Teams Premium is well adapted to compliance and data security demanded by specific industries. Custom branding, better attendee management, and AI-powered captions and translations make virtual meetings and webinars seamless for organisations across global teams.
Including Teams Premium in your Microsoft 365 configuration gives your business a powerful collaboration platform designed for productivity, security, and scale. From enhanced security to AI-driven insights and more intelligent meetings, Teams Premium offers a future-proof solution that assists you in getting the best from productivity, engagement, and compliance in the fast-evolving digital workplace of today.
BITS Can Help to Maximise Your Growth Opportunities
BITS Group helps Australian businesses unlock the full potential of Microsoft Teams Premium. Whether you’re streamlining internal meetings, enhancing client engagement, or improving security compliance, we provide tailored solutions to match your business needs.
Contact us today to discuss how we can help your organisation integrate Microsoft Teams Premium for more innovative, more efficient collaboration.
