Cyber Security Solutions in Gold Coast

The impact a network security incident has on a small to medium-sized business can be devastating. With recent high-profile cases in the media, business owners are becoming increasingly aware of the modern risks they face, thereby seeking ways to protect their assets and improve their security posture. BITS Technology Group’s cyber security consulting services package includes several key areas as standard plus a tailored set of services based on our cyber security audit and needs of your local Brisbane or Gold Coast company.

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Start With A Cyber Security Audit

The first step to navigating the world of cyber security is to fully understand your IT environment and security requirements. As a Gold Coast cyber security and managed IT services provider, our experienced team will complete a full audit of your IT systems to identify cyber threats, risks and weaknesses. You’ll get a detailed report with recommendations and clear next steps to bring your security up to standard using our Brisbane & Gold Coast cyber security services. We also work with our client’s internal IT departments to provide ongoing independent analysis.

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A full review and documentation of IT assets

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User log and password strength assessment

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Security policy review

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Determine staff security training requirements

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Managed Cyber Security Services

Our security package was designed to meet our high standards to support your local Gold Coast or Brisbane business at an affordable cost. We use best-in-class tools to manage and monitor a number of high-risk areas for our clients. As an integrated product with our IT service delivery, it comes included with our BITS Managed IT Services.

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Password management tools
Securely store and share passwords amongst colleagues

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DNS filtering and safeguard
Prevent access to potentially harmful or restricted websites

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Intrusion detection and protection services
A layer of security for firewalls to prevent network attacks

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Advanced threat management
Security policy configuration such as anti-spam & phishing

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Two-factor authentication enforcement
Multi-factor authentication (MFA) implemented for all users

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Dark web data monitoring
Monitor for breaches of passwords and personal information

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Simulated attacks
Routine ‘fake attacks’ with reports on staff response

Cyber Security Consultants

The ACSA reported for 2021-22 FY there was an average increase of 14 per cent in cost per cybercrime report to over $39,000 for small businesses, $88,000 for medium businesses, and over $62,000 for large businesses. Whether you have cyber security services in place or you’re starting from scratch, our experienced team at BITS Technology Group can help you navigate the best path forward to reduce risks and enhance your security posture.

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Cyber Security User Training

“The ongoing advice, management and services provided by BITS Technology Group has consistently allowed our firm to explore new technologies in establishing ongoing efficiencies during the continued growth of our business.”

Andrew Lawrenson
Sunshine State Compensation Lawyers

“BITS Technology Group acts like our in-house tech department. They understand the needs and budgetary constraints of a small business and have worked with us to provide solutions that match our growth demands. The BITS team provides excellent support and are always responsive to our needs. We have been a happy client of BITS for the past 3 years and highly recommend their services“

Michelle La Franchi
CPE Travel & Conferences Brisbane

We have been customers of BITS for many years now and we have been extremely happy with the service we have received. We are an allied health clinic and all our systems are cloud based, online and require security which BITS look after. If we ever have any issues they respond efficiently and resolve the problem. Their staff are great and explain everything clearly and thoroughly. I would highly recommend BITS.”

Wayne Robinson
Brisbane Foot Clinic Brisbane

BITS Manage our entire IT ecosystem – from strategy through to support. They are flexible enough to cater to our specific needs and agile enough to keep up with our growth – which in an acquisitions business, is paramount. They even have staff members embedded and dedicated to our business.”

Tomas Steenackers
National Veterinary Care

We have worked on a number of projects to date, a few of which have included – moving our 2 offices onto linked telephone systems, upgrading our infrastructure, drastically improving our cyber security, dealing with 2 office expansions and we are now transitioning our workforce to an improved one device user set up, providing significantly improved flexibility, ultimately reducing costs. BITS have provided me with a level of comfort I couldn’t have expected from an external service provider and I consider many of their team as valued members of our own team.

Kathryn Milczewski
Rose Litigation Lawyers

They know our business, they know what’s important to us from both a technology point of view and our overall business focus, and they’re really proactive in supporting those goals.

Brett Aspel
Dreamworld / Ardent Leisure

“Bernard and the team at BITS were prompt , flexible with my opening hours and provided additional information to support my choice of hardware that would best suit a Acupuncture clinic to work in conjunction with private health terminals and security. I will definitely continue to recommend BITS.”

Rachel Volp
Vyne Health

Common Cyber Security Concerns

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Malware

A term used for malicious software such as viruses, spyware and trojans to gain access to important information.

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Update management for operating systems and software

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Ensure all connected devices are supported by the vendor

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Have an up-to-date anti-virus installed

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Scam Emails (Phishing)

Emails that mimic people or organisations you know in an attempt to obtain information or install malware.

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Ensure employees receive the latest in cyber security training

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Configure spam filters to prevent malicious emails

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Enable multi-factor authentication to protect user accounts

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Data Leaks

Unauthorised sharing or access of company-owned data to an external source.

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Encrypt sensitive information on mobiles, laptops and desktops

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Configure document management and sharing policies

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Manage user roles and permissions to control data access

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Cyber Security Training

Between 85% and 90% of cyber attacks in 2021 began with social engineering techniques aimed at exploiting user behaviour. The BITS cyber security awareness training is a great resource for every small to medium-sized company in Brisbane or on the Gold Coast to reduce human risk to cyber security.

  • Keep track of your cyber security score with recommendations for improvement
  • Enrol employees in monthly training to increase cyber security awareness
  • Run simulated phishing attacks and reports to identify if more training is required

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