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CASE STUDY
Technology’s Role in Successful Mergers & AcquisitionsÂ
A Case Study with Tomas Steenackers
Our case study follows Tomas Steenackers of National Veterinary Care (ASX:NVL) and National Optical Care, as he engaged BITS Technology Group to solve the issue of inadequate IT support across more than 50 locations, acquired through his successful roll-up strategy.
Concerned about the rising inefficiencies across his portfolio, Tomas looked for a strategically-focused IT partner to find innovative solutions to the frequent downtime, which impacted staff productivity and client satisfaction.
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Explore How BITS delivered
Cost-Efficiency
By streamlining IT processes and eliminating redundant systems, BITS offered cost-effective solutions with predictable price modelling that allowed Tomas to accurately calculate the IT expenditure of each acquisition.
Flexibility
BITS provided adaptable strategies tailored to fit each location's unique needs and timelines, which ensured optimal integration, error reduction, and future-proofing.
Centralised Contact
As the single point of contact for IT, BITS was able to provide a service that simplified communication and removed the hassle of multiple contacts and vendors.
Ongoing Support
By implementing advanced monitoring tools and providing expert training at each clinic, BITS helped the staff realise the full potential of the new IT solution and reduce downtimes.
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